Creating Community in the Cafeteria

A recent Harvard Business Review article here found that, “Firefighters who eat together do their jobs better than those who don’t.” The researchers found a significant positive correlation between eating together and team performance. Cooperative behavior...

Conversation is Knowledge Management

Conversation is a form of knowledge management. Along with the business benefits of innovation, cultural cohesion, empathic and ethical behaviors, and enhanced capacity for change that is inherent in a conversational culture, latent knowledge is shared. Not only does...